20.12.2025
18 min
10 Best Call Transcription Software in 2026
By Rodoshi
Growth Content Editor
If your workday lives in Zoom, Google Meet, or on the phone, you know this—important details slip through the cracks faster than you can say ‘circle back.’ I’ve been there too, trying to balance back-to-back calls, take notes while staying present, then struggling later to piece everything together.
That’s why I went deep into the world of call transcription software. I didn’t just scan comparison tables. I tried dozens of tools myself, spoke to sales reps, managers, and founders who use them daily, and dug through real user reviews to see what actually holds up in practice.
Whether you're closing deals, leading teams, or building something big, I’ve shortlisted the best call transcription platforms that can truly make your post-call life easier.
TL;DR
- The article lists the 10 best call transcription software for 2025, detailing their features, pricing, pros, and cons to help users choose the right tool based on their needs, such as sales analytics, content creation, or general meeting notes.
- The top recommendations include Jamie (best for bot-free, accurate AI meeting notes), Sonix (fast, multilingual transcription), Happy Scribe (subtitles and human accuracy), Notta (cross-device transcription), and Krisp (noise-free, real-time transcription).
- Other tools reviewed are Gong, CallRail, Descript, Chorus AI, and Dialpad, each excelling in specific areas like sales coaching or media editing.
Things to Look for in a Call Transcription Software
When picking a call transcription app, these are some prerequisites I look for:
- Accuracy that doesn’t fall apart under pressure: Fast talkers, background noise, cross-talk—some tools crumble, others handle it like pros. You want the latter. If you’re spending more time fixing errors than reading, it’s not worth it
- Editing should feel intuitive: I often need to clean up misheard names in transcripts. Tools that make the editing process smooth are my favorites; even better if the edits are minimal
- Effortless sharing: A good transcript is useless if it’s stuck in a silo. Whether I’m looping in a client, handing off to a teammate, or dropping insights into Notion or Slack, I need one-click sharing or seamless exports
- Insights that do more than summarize: The best tools don’t just spit out words. They extract themes, action items, and emotional cues. That’s what turns a call into something you can act on
- Search function: When I’m prepping for a follow-up and need that one quote from 40 minutes in? Keyword search function is a blessing
- Readable, organized transcripts: I don’t want to see a block of text—I want a clear layout, speaker labels, and clean formatting. I should be able to skim it easily before a meeting
What Are the Best Call Transcription Software in 2026?
The best call transcription software tools are Jamie with its bot-free recording and summaries with action items, Sonix, and Krisp.
Here’s a breakdown of the 10 call transcription platforms that I researched:
💜 Gentle Reminder: Pricing may change; please double-check on each tool’s official site. Plans evolve, and enterprise tiers often require a quick chat with sales for accurate quotes.
1. Jamie
Best For: Private, bot-free meeting transcription with accurate summaries and offline support.
Similar To: Otter.ai, Descript, Whisper, Trint
💜 Try out Jamie in our hands-on demo and see how easy (and fun!) note-taking can be!
Jamie is a bot-free AI meeting assistant that records audio directly from your device, transcribes conversations post-meeting and generates human-like meeting summaries for you.
Jamie is built with privacy in mind, it doesn’t join your meetings as a bot, maintaining the intimacy and authenticity of human interaction in your meeting.
Additionally, Jamie is designed for convenience – it works offline and is compatible with any platform you can think of, including in-person meetings. This means you don't have to worry about compatibility issues between Jamie and your preferred video conferencing platform or if you have internet or not, Jamie simply works.
Full feature list at a glance:
- Automatic meeting notes with transcription and action items
- Speaker identification and memory
- Works online, offline, and in-person across all platforms
- GDPR-compliant with encrypted data storage
- CRM and workspace integrations
- AI-powered search and analysis tools
- Multi-language support for 100+ languages
- Mobile app for recording on the go
- Custom templates and tagging
- Real-time collaboration features
Taking notes with Jamie is that easy.
Who Is It For
Anyone needing simple, secure and accurate meeting transcription and notes without technical hassle or privacy concerns.
Key Features
Never miss action items or key decisions again
You are in back-to-back meetings all day, and by the time you sit down to write follow-ups, half the details have already slipped away. Jamie solves this by automatically capturing what matters most from every conversation.
- Jamie generates comprehensive meeting summaries within 1 to 5 minutes after you stop recording, capturing discussions, decisions, and next steps.
- Action items are automatically identified and extracted from conversations, with checkboxes to track completion status.
- You can assign tasks to specific people by clicking on assignees
- Full transcripts are provided alongside summaries, and you can edit any part of the transcript or summary directly in the interface.
- Custom tags help you organise meetings by project, client, department, or any category you create, making it easy to filter and find specific conversations later.
Know who said what without asking people to repeat themselves
Meetings with multiple speakers can become a blur of voices, especially when you are trying to recall who committed to which deliverable. Jamie keeps track of everyone for you.
- Speaker identification: Jamie automatically distinguishes between different speakers in your meetings and labels them in the transcript, so you know exactly who said what.
- Speaker memory: The tool remembers voices across meetings and links them to names from your calendar, improving accuracy over time as it learns your team's voices.
- Calendar integration: Jamie syncs with Google and Outlook calendars to fetch meeting names, send recording reminders, and pull participant information for easier sharing.
- Automatic meeting titles: For meetings not linked to calendar events, Jamie generates meaningful titles based on the actual conversation content instead of generic labels.
Record anywhere without worrying about privacy or platform limits
You work across different meeting platforms, record in-person conversations, and need your notes to travel with you. Jamie adapts to how you actually work.
- Jamie works with all online meeting platforms because it captures audio directly from your macOS or Windows device, without requiring meeting bots to join calls.
- You can record offline or in-person meetings using your computer or the iOS mobile app, which provides instant transcripts and summaries that sync across devices.
- The interface is simple - just click start when a meeting begins, and Jamie handles the rest automatically, monitoring your microphone status to remind you to start recording.
- All data is GDPR-compliant and stored on encrypted servers in Frankfurt, Germany, using Advanced Encryption Standard (AES) encryption for data in transit and at rest. Audio files are permanently deleted after transcript generation.
- The iOS app records directly from your phone for in-person meetings, with automatic speaker identification and device syncing.
- Jamie supports over 100 languages automatically, transcribing the exact language spoken while generating notes in the most dominantly spoken language of the meeting.
Send meeting insights directly to your CRM without manual data entry
After every client call, you face the tedious task of logging notes, updating records, and ensuring nothing falls through the cracks. Jamie connects directly to your workflow tools.
- CRM and task management integrations include Salesforce, HubSpot, Attio, and Asana, letting you send summaries and transcripts directly from the meeting interface to your existing workflows.
- Notion integration creates a dedicated database for Jamie's notes in your workspace, with options for automatic sync after meetings or manual sharing via the share card.
- OneNote integration creates a notebook called "My Jamie Notes" with a "Meeting Notes" section where each meeting becomes a new page, with automatic or manual sync available.
- Google and Outlook calendar integrations provide meeting reminders, automatically fetch meeting names for note titles, and pull participant information for easier sharing.
- Webhooks allow workspace admins to set up custom integrations through Zapier, Make, or other automation platforms, triggering actions automatically when new meetings are recorded.
Get answers from your meetings without digging through transcripts and more!
You remember discussing a specific topic weeks ago but cannot remember which meeting it was in or what was decided. Jamie makes your entire meeting history searchable and interactive.
- Ask AI: This feature lets you query your meeting history in natural language, translate meetings to different languages, or extract specific information without reading full transcripts. You can chat with individual meetings or search across all meetings from the last day, week, or 30 days.
- Scratch Pad: A built-in notepad during meetings lets you capture quick thoughts, follow-ups, ideas, or observations without switching tabs, keeping everything attached to the meeting record.
- Tagging: You can create and apply multiple custom tags to meetings for projects, clients, or teams, then filter your meeting library by specific tags to find related conversations quickly.
- Template: Pre-defined templates let you regenerate meeting notes in structured formats that fit specific meeting types like customer calls or interviews, available through a dropdown in your meeting notes.
- Search across meetings: Jamie allows you to search through your entire meeting library to find specific topics, keywords, or discussions, with real-time AI updates showing you what information it is retrieving.
Jamie pricing
Jamie offers 4 pricing tiers:
- Free: Offers 10 meetings per month, with a recording limit of 30 minutes and 20 messages/day, along with transcription, speaker recognition, task and decision detection
- Standard: 24€/month per user. It unlocks 20 meetings per month, 3-hour meeting limit, 40 assistant messages/day, and priority support
- Pro: 47€/month per user. It upgrades you to 50 meetings/month and 100 assistant messages/day
- Executive: 99€/month per user. You get unlimited meetings and unlimited assistant messages
Jamie also has a Team plan and Enterprise tier—you’ll get a custom quote based on your specific business requirements.
Pros and cons
Pros
✅ Works across all video conference platforms
✅ Supports 100+ languages, which makes it an ideal choice for global businesses
✅ Customizable meeting templates to structure conversations
✅ Simple user interface
Cons
❌ Costs more than entry-level meeting notes apps
❌ New to the market with a smaller user base
Why Jamie Feels Different
- Truly platform-agnostic: Works on Zoom, Google Meet, Microsoft Teams, or in-person. No integrations or browser plugins needed
- Works offline and online: If you're in a client’s office, on a train, or your Wi-Fi drops—Jamie still records and saves your meeting locally
- Built for focus: You don’t have to monitor it. Start your meeting, and Jamie does the rest
- Generous free plan: Unlike other transcription services that hide key features behind a paywall, Jamie gives you full meeting summaries, action items, decisions, and speaker IDs—for free
- Privacy first: Jamie never saves your audio or video. It deletes recordings after generating transcripts and follows strict GDPR rules
Capture your first meeting
Jamie transcribes your computer's audio directly, with no meeting bots joining your call. Available for MacOS and Windows.
2. Sonix
Best for: Busy content teams, journalists, and researchers who deal with high transcription volume and need fast transcription.
Source: Sonix
Sonix is built for professionals who need speed, multilingual reach, and precision at scale. Whether you're working with a mountain of interviews, global video content, or multi-speaker recordings, Sonix transcribes, organizes, and translates it all in minutes.
Sonix features
- In-browser transcript editor with timestamps, speaker labels, and playback sync
- Auto-translation and subtitle generation for global content distribution
- Built-in collaboration tools for team-based transcript review and editing
- AI-powered summaries and topic detection for smarter content repurposing
Sonix pricing
- Standard: $10/hour (pay-as-you-go; best for occasional users)
- Premium: $22/month per user (or $16.50/month billed annually) + $5/hour transcription; includes collaboration tools
- Enterprise: Custom pricing for high-volume needs with admin controls and security features
Sonix pros and cons
Pros
✅ Exceptionally fast and accurate transcriptions
✅ Supports 40+ languages for both transcription and translation
✅ Clean, browser-based UI—no software installs needed
Cons
❌ Translations, subtitles, and other extras can quickly add to your bill
3. Happy Scribe
Best for: Professionals and teams requiring accurate transcriptions and subtitles across multiple languages, especially those involved in media production, education, and international communications.
Source: Happy Scribe
Happy Scribe is a comprehensive transcription and subtitling platform designed to bridge the gap between automated efficiency and human-level accuracy. It offers simple drag-and-drop AI-powered transcription services, along with professional proofreading options and localization services.
Happy Scribe features
- Interactive editor with speaker identification and timestamping
- Human proofreading services for enhanced accuracy
- Subtitle generation and translation capabilities
- Integration with YouTube, Vimeo, and Google Drive
Happy Scribe pricing
- Basic: $17/month for 120 minutes of transcription
- Pro: $29/month for 300 minutes, plus additional features like priority support
- Business: $49/month for 600 minutes, with options for team collaboration and discounts on human-made services
- Enterprise: Custom pricing for organizations with extensive transcription needs
Happy Scribe pros and cons
Pros
✅ Combines AI efficiency with human accuracy for high-quality results
✅ Supports a wide range of languages, catering to global audiences
✅ User-friendly interface with collaborative editing features
Cons
❌ The free trial is limited to 10 minutes, which may not suffice for thorough testing
❌ Human transcription services incur additional costs
4. Notta
Best for: Busy professionals such as consultants, team leads, and remote workers who want an effortless, cross-device way to document conversations and meetings.
Source: Notta
Notta isn't not trying to be an all-in-one video editor or sales coaching platform—it just focuses on getting your spoken content into clean, structured notes fast. You could be recording a Zoom call, capturing voice notes on the go, or handling multilingual interviews, Notta handles the transcription quietly in the background and delivers reliable call transcriptions.
Notta features
- Real-time transcription in 58+ languages, including bilingual conversation support
- One-click meeting record Google Meet across Zoom, Google Meet, Teams, and Webex
- AI-generated summaries and topic highlights for faster review
- Syncs across devices and integrates with tools like Notion, Slack, and Salesforce
Notta pricing
- Free: Includes 120 minutes/month, 3 mins max per file
- Pro: $8.17/month (1,800 minutes/month, 90 min per file, AI summaries)
- Business: $16.67/month (Unlimited minutes, CRM/Zapier integrations, usage analytics)
- Enterprise: Custom pricing (With SSO, audit logs, team management & priority support)
Notta pros and cons
Pros
✅ Excellent accuracy with fast live transcription
✅ Summarizes meetings so you don’t have to rewatch or re-listen
✅ Smooth experience across desktop, mobile, and integrations
Cons
❌ The free plan is limited, both in length and features
❌ Summaries and integrations are locked behind paid tiers
5. Krisp
Best for: Remote workers and hybrid teams who spend most of their day on Zoom, Teams, or Meet—and want searchable transcripts.
Source: Krisp
Unlike most transcription tools that start with speech-to-text, Krisp starts with sound clarity. It's best known for its AI-powered noise cancellation—but it’s also quietly become one of the most seamless, bot-free meeting transcription tools around. Krisp runs in the background, cleans up your audio, and captures what’s said in real time. It doesn’t need to invite a recording bot or install extra plugins.
Krisp features
- Automatic AI summaries and action items after every meeting
- Removes background noise and offers voice isolation
- Works across all major conferencing apps
- Built-in accent localization and speaker recognition
Krisp pricing
- Free (Unlimited transcription, 60 mins/day of noise cancellation, 2 AI notes/day)
- Pro: $16/month (Unlimited noise cancellation, AI notes, and transcription + video recording)
- Enterprise: Custom pricing (Centralized user management, SAML SSO, and 24/7 support)
Krisp pros and cons
Pros
✅ Keeps your meetings distraction-free and well-documented
✅ Easy to set up
✅ Summarizes meetings without recording bots or awkward permissions
Cons
❌ Some power features (like unlimited summaries) require a paid plan
❌ Not built for detailed post-meeting analytics
6. Gong
Best for: Enterprise-grade sales and customer-success teams that want transcription and deep conversation analytics to coach reps and spot at-risk deals early.
Source: Gong
Gong is a revenue-intelligence platform that automatically records, transcribes, and analyzes every customer call. Beyond producing word-for-word transcripts, it uses AI to identify deal risks, coaching moments, and next-step reminders—then syncs everything back to your CRM and call library, in 70+ languages.
Gong features
- AI transcription and recording across Zoom, Teams, Meet, VoIP, and more
- Conversation intelligence dashboards for talk-ratio breakdowns, deal warnings, and topic trackers that flag competitive mentions or pricing questions
- Advanced search and call library with filters for keywords, speakers, deal stage, and custom tags, and one-click share links
- Automated summaries and next-step coaching so reps can prep in seconds and managers can deliver targeted feedback at scale
Gong pricing
Gong doesn’t share its pricing structure publicly. Based on our research, Gong has a base price (a.k.a. platform fee) of $5000/year, and it costs around $1400/year per user. You can find more information in our detailed Gong pricing guide.
Gong pros and cons
Pros
✅ Turns raw transcripts into deal-health signals, warning flags, and replicable winning plays
✅ Tight CRM sync and granular search make every call instantly findable and shareable
✅ Extensive language support is helpful for multinational teams and region-specific coaching
Cons
❌ Premium pricing
❌ Steep learning curve
7. CallRail
Best for: Marketing agencies, sales teams, and support leaders who want to turn call data into lead qualification, coaching opportunities, and campaign optimization.
Source: CallRail
CallRail is an AI-powered call tracking and transcription platform that helps businesses capture, analyze, and act on phone conversations. Its Conversation Intelligence® suite goes beyond basic transcripts—it highlights key terms, scores leads, and extracts insights that improve both marketing performance and customer experience.
CallRail features
- AI-generated call transcripts for inbound and outbound phone calls or conference calls
- Keyword spotting and automation rules to identify intent or lead quality
- Sentiment analysis and call summaries (in premium plans)
- Integrations with CRMs and marketing tools for centralized tracking
CallRail pricing
- Call Tracking: $45/month (Includes 5 local numbers, 250 local minutes, call and text tracking and attribution, call recording and routing)
- Call Tracking + Conversation Intelligence®: $90/month (Includes everything in Call Tracking, along with call transcripts and keyword analysis)
- Call Tracking + Form Tracking: $90/month (Includes everything in Call Tracking, plus form tracking and custom form builder
- Call Tracking Complete: $135/month (Includes everything in Call Tracking, plus call transcripts, keyword analysis, form tracking, and custom form builder)
CallRail pros and cons
Pros
✅ Helps qualify leads faster with automation and keyword rules
✅ Saves time by transcribing and summarizing calls
✅ Surfaces actionable insights for training, marketing, and follow-ups
Cons
❌ Advanced features like sentiment analysis and summaries are only available on higher-tier plans, which may be expensive for smaller teams
8. Descript
Best for: Content creators, educators, marketers, and businesses looking for an integrated solution to edit videos and transcribe content efficiently.
Source: Descript
Descript is an AI-powered platform primarily designed for video editing, offering a unique text-based approach. By transcribing audio and video content into editable text, it allows you to edit media files as easily as editing a document. Beyond video editing, Descript also offers call transcription services.
Descript features
- Convert audio and video files into text with high accuracy, supporting multiple languages
- Create a digital voice clone to generate new audio clips or correct existing recordings without re-recording
- Capture screen activity and integrate it into your projects (useful for tutorials and presentations)
Descript pricing
- Free: $0/month (Includes 1 hour of transcription per month, 720p video export with watermark, and limited access to AI features)
- Creator: $15/month (Includes 10 hours of transcription per month, 1080p video export without watermark, and access to basic AI features)
- Pro: $30/month (Includes 30 hours of transcription per month, 4K video export, unlimited use of advanced AI features, and Overdub capabilities)
- Enterprise: Custom pricing (Includes everything in Pro, plus dedicated account support, single sign-on (SSO), and advanced security features)
For more details, check out our Descript pricing guide.
Descript pros and cons
Pros
✅ Combines transcription, editing, and publishing in one platform
✅ Offers a text-based editing approach which makes the tool accessible even to those without traditional editing skills
✅ Tools like Overdub and Studio Sound enhance content quality and provide creative flexibility
Cons
❌ Automated transcriptions may require manual corrections, especially with poor audio quality or heavy accents
9. Chorus AI
Best for: Mid-to-large sales organizations aiming to enhance coaching, deal execution, and pipeline visibility through AI-driven conversation analysis.
Source: Chorus AI
Chorus by ZoomInfo transforms sales interactions into actionable insights. By automatically recording, transcribing, and analyzing calls and meetings, Chorus helps sales teams enhance performance, improve coaching, and drive revenue growth.
Chorus AI features
- Automatic recording and transcription of calls and meetings
- AI-powered insights highlighting key topics, next steps, and potential deal risks
- Integration with CRM systems like Salesforce for streamlined data synchronization
- Coaching tools, including scorecards and performance analytics, to train and develop sales reps
Chorus AI pricing
Custom pricing
Chorus AI pros and cons
Pros
✅ Offers deep analysis of conversation patterns, sentiment, and buyer signals to tailor interactions
✅ Provides immediate insights during sales calls to help reps adjust strategies on-the-go
✅ Seamless integration with ZoomInfo's extensive B2B database improves lead qualification
Cons
❌ Some users report occasional technical glitches, such as issues with audio recording quality
10. Dialpad
Best for: Sales, support, and remote teams that want seamless built-in transcription and conversation intelligence without adding extra tools to the stack.
Source: Dialpad
Dialpad is a unified communications platform that integrates AI-powered voice transcription directly into its meeting and voicemail tools. It transcribes conversations in real time, identifies action items, and provides post-call summaries—without requiring third-party apps or manual note-taking.
Dialpad features
- Real-time transcription during calls, meetings, and voicemails
- Automated post-call summaries with action items and searchable transcripts
- Live sentiment analysis and keyword tracking for coaching and QA
- Real-Time Assist (RTA) cards that surface helpful prompts when specific phrases are spoken
Dialpad pricing
- Standard: $15/user/month (Includes unlimited calls within the U.S. and Canada, HD voice and video meetings, real-time call transcription, post-call summaries, and built-in team messaging)
- Pro: $25/user/month (Includes everything in Standard, plus CRM integrations like Salesforce and HubSpot, 24/7 customer support, and multi-office management)
- Enterprise: Contact for pricing (Includes everything in Pro, plus Single Sign-On (SSO), advanced user access controls, unlimited office locations, and 99.9% uptime SLA)
Dialpad pros and cons
Pros
✅ Transcription is built-in—no extra apps or bots required
✅ Works across desktop, mobile, and browser with no downloads needed
✅ AI features like sentiment analysis and RTA cards help with coaching and customer experience
Cons
❌ Transcription accuracy can vary, especially with background noise or different dialects/accents
Improve Meeting Productivity with Jamie
There’s no one-size-fits-all when it comes to call transcription software. The right tool depends on what you need it to do beyond turning speech into text.
If you're in sales, platforms like Gong and Chorus AI go the extra mile with analytics, coaching tools, and pipeline visibility. For content creators and editors, Descript offers unmatched flexibility with text-based video editing. Teams focused on marketing attribution or lead tracking will find CallRail powerful for tying conversations to campaigns.
But if you’re looking for clean, accurate, bot-free meeting notes that work across all platforms, Jamie is hard to beat. It’s designed for the kind of busy professionals—founders, sales execs, team leads—who don’t just need transcripts, but clarity after every call. With smart summaries, an AI assistant Sidebar, and shareable notes that don’t require extra logins, Jamie makes follow-ups feel effortless.
Whatever your workflow, there’s a tool to support it. But if you want to spend less time remembering and more time executing, Jamie might just be your new favorite teammate.
Or if you’d like to see the tool in action before making a move, book a free demo today.
Capture your first meeting
Jamie transcribes your computer's audio directly, with no meeting bots joining your call. Available for MacOS and Windows.
Read More
- The 10 Best Meeting Minutes Software in 2026
- 10 Best Speech-to-Text Software for 2026
- 10 Best Automated Meeting Notes Tools to Save You Hours in 2026
- The 10 Best AI Meeting Assistants for 2026
- 7 Best AI Note Takers in 2026 [Updated March]
- 10 Best Meeting Transcription Software
FAQs
1. What’s the difference between AI transcription services and human transcription services?
AI transcription services use natural language processing to quickly generate transcripts from voice calls. On the other hand, for human transcription, a transcriptionist listens to conversations and turns them into written format.
AI-powered transcription is faster, scalable, and more cost-efficient than human transcription.
2. How accurate are automatic transcripts today?
Accuracy varies based on the transcription app and audio quality. AI transcription tools like Jamie offer high precision and accuracy. Jamie understands how humans speak, learns your speech patterns over time, and gives you the flexibility to add custom words.
3. Can I transcribe a video or audio file after a meeting?
Platforms like Descript allow you to upload a video or audio file post-meeting and generate transcripts. With an AI note-taker like Jamie, you can directly capture your Google Meet, Zoom, Teams meeting and get automatic transcripts right after the meeting ends—no need to record and upload files.
4. Is real-time voice transcription reliable?
Real-time voice transcription is great for live note-taking and accessibility, but it can occasionally miss key information during fast-paced discussions. You'll need to edit the notes manually to ensure accuracy. Keeping this issue in mind, Jamie takes a few minutes after the meeting to generate error-free transcripts and summaries, and you get near-perfect meeting notes every time.
5. Which tools are best for transcribing meetings with multiple people?
Jamie supports automatic speaker identification, which comes in handy when you're in a meeting with multiple people. It gives you a clear picture of who said what and also helps you extract insights from the conversation.
Rodoshi Das is a Growth Content Editor at Jamie. With a marketer’s mindset and a researcher’s curiosity, she crafts product-led B2B SaaS content that drives results. When she’s not brainstorming strategies, you’ll find her lost in her books, rewatching The Office for the hundredth time, or planning her itinerary for a trip to the mountains.
