How Nagarro Stays Aligned Across Projects with AI-Meeting Documentation

Challenge

As a service and consulting organization, Nagarro runs a large volume of meetings across projects, teams, and clients. These conversations carry important context, decisions, and next steps that need to be captured and shared.

Before using Jamie, the team relied on a mix of tools for documentation:

• Notes drafted manually in Word
• Tickets created in Microsoft Teams
• Additional software used to store or distribute notes

While these tools worked individually, it was increasingly difficult to keep information consistent and accessible across all stakeholders. The team faced several recurring challenges:

• Manual note-taking that pulled attention away from the meeting
• Missed action items or unclear follow-ups
• Difficulty locating old meeting notes when needed
• Inconsistent summaries depending on who documented the meeting
• Too much admin work after calls

With 5 to 10 meetings per person each week, the effort required to document, search, and follow up on meeting insights added up quickly. The organization saw an opportunity to simplify how meeting information was captured and to bring more transparency across ongoing projects.

Solution

Nagarro adopted Jamie as a unified way to record and summarize all important internal and external conversations. Jamie delivers clean, structured summaries that are both detailed and easy to consume, including executive-level overviews and clearly defined follow-up actions.

How Nagarro uses Jamie:

• Internal meetings: summaries make it easier to track decisions, priorities, and responsibilities
• Client meetings: consistent documentation supports better expectations management and smooth collaboration
• 1:1s: notes help managers follow progress and development topics across sessions
• Recruiting calls: candidate details and follow-ups are noted automatically
• Personal notes: team members use Jamie for their own reference and task tracking

Outcome:

• Very good summaries with reliable structure
• Executive summaries in high quality
• Clearly defined follow-up actions
• Accurate understanding of context compared to other tools

Jamie now fits naturally into the team’s workflow. Summaries are stored in shared folders, so everyone can access the full picture. This creates an overview of all projects in one place and makes it easier to align across teams and service lines.

Impact

With Jamie in place, Nagarro has seen noticeable improvements in meeting efficiency and coordination.

Quantitative results:

• 15 to 30 minutes saved per meeting per person
• Reduced admin work and faster post meeting workflow
• Less time needed to consolidate or rewrite notes

Qualitative improvements:

• Meetings feel more focused because participants no longer have to multitask with note-taking
• Everyone stays on the same page, even when working across multiple projects
• Action items are clearer and easier to track
• Documentation is consistent across different types of meetings

One clear improvement stood out:

• The team can now provide a collective summary for all meetings grouped under a shared label or tag, giving full visibility into a project or team’s activity. This was difficult to achieve with the previous mix of tools.

Testimonial

"Excellent experience and I save many hours to focus on what really matters."

Jean-Christophe Klarer

Head of Services | Nagarro

Why it matters?

Consulting teams rely on clarity, alignment, and fast knowledge sharing. With many projects running in parallel, consistent documentation can be the difference between friction and flow.

Jamie helps Nagarro turn every meeting into structured knowledge that is easy to find, easy to share, and easy to act on. By reducing administrative work and improving the quality of follow-ups, Jamie gives the team more time for what matters most: delivering value to clients and driving projects forward with confidence.